Error - "message": "Payment status could not be verified"

Help
#1

Getting this error while connecting:

Request:- https://api.symbl.ai/v1/endpoint:connect

Response:-
Status:500 Internal Server Error Time:1239ms Size:750 B
{
“message”: “Payment status could not be verified”
}

#2

You get this error if you don’t have the right access token when making an API call. Log into Platform to get your app id and secret, then generate your auth token by making a POST request to https://api.symbl.ai/oauth2/token:generate